Privacy policy

Privacy Policy

1. Introduction

Harringtons Roses ("we," "our," or "us") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following personal information when you interact with us:

  • Personal Details: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Processed securely through trusted payment providers (we do not store card details).
  • Order History: Purchases and transactions made through our website.
  • Website Usage Data: Collected via cookies and tracking technologies to improve your browsing experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including delivery and returns.
  • Provide customer support and respond to inquiries.
  • Send order updates and promotional offers (you can opt-out anytime).
  • Improve website performance and customer experience.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us analyze website traffic and tailor content based on user preferences. You can manage cookie settings in your browser.

5. Sharing Your Information

We only share your data with:

  • Delivery Partners: To ensure on-time delivery of your orders.
  • Payment Processors: For secure transaction handling.
  • Marketing & Analytics Services: To improve our advertising and website functionality (data is anonymized where possible).
  • Legal Authorities: If required by law.

We do not sell or share your personal data with third parties for marketing purposes.

6. Orders Outside the UK

Currently, we only deliver within the United Kingdom. Orders placed from outside the UK will not be processed, and no data will be handled in relation to international shipping.

7. Security Measures

We implement industry-standard security measures to protect your personal data. However, while we strive to safeguard your information, we cannot guarantee absolute security due to evolving cyber threats.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Request details on how your data is used.

To exercise these rights, please contact us at care@harringtonsroses.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated where necessary.

10. Contact Us

If you have any questions about our Privacy Policy, please reach out to us at:

📧 Email: care@harringtonsroses.co.uk
📍 Address: Units 1-3, Cwmgors Industrial Estate, Ammanford, SA18 1PA, UK